Privacy Policy

1. About this Privacy Policy

This Privacy Policy (Policy) applies to all the websites owned by, and products and services offered by, or on behalf of, Australian Outdoor Media (Tech) Pty Ltd (AOM) ACN 651 535 894 and its related bodies corporate (we, us and our). This policy applies to users of our websites, products, and services, and to job applicants who apply using the Site.

To the extent applicable, we are committed to the protection of your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act), any applicable United States (US) laws, including the California Consumer Privacy Act of 2018, Cal. Civil Code § 1787.100 et seq., and the related regulations as amended from time to time (the “CCPA”), California Privacy Rights Act (CPRA), the Colorado Privacy Act (CPA), Connecticut Act Concerning Personal Data Privacy and Online Monitoring ,the Utah Consumer Privacy Act ,and the Virginia Consumer Data Protection Act (VCDPA), and the European Union (EU) General Data Protection Regulation 2016/679 (GDPR). This Policy describes how we collect, use, disclose, store, and handle your personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site).

If software or services are provided for use in Australia, the US or the EU, specific terms set out in this Policy may apply (see below).

It is important that you read this Policy carefully because anytime you use our products or services or otherwise access our Site, you consent to the practices we describe in the Policy. If you do not agree to the practices described in the Policy, you should not use our products or services.

This Policy should be read in conjunction with, and is subject to:

any other privacy or collection statement that we may provide to you when we collect your personal information or provide a particular product or service; and
any terms and conditions of use which govern your access to and use of each of our products and services.

We may change this Policy at any time. If we make changes to this Policy we will notify you by publication on our website at https://www.aomedia.ai/data-privacy The revised version of the Policy will be effective at the time we post it. You can check the “effective date” posted at the top to see when the Policy was last updated.

2. What is personal information?

In general terms, 'personal information' is information about an individual who is identified or reasonably identifiable. Personal information generally corresponds with 'personal information' as defined under the Privacy Act or 'personal data' as defined in the GDPR, as applicable.

Some types of personal information may be designated as 'sensitive information', which may be subject to additional protection under the applicable laws. Sensitive information could include information about a person’s racial or ethnic origin, religious beliefs or affiliations, sexual preferences or practices, criminal record, or health information. Sensitive information generally corresponds with ‘sensitive information’ under the Privacy Act or ‘special category data’ as defined in the GDPR, as applicable.

When we refer to collection, use, disclosure, storage, and handling of personal information in this Policy, we mean any operation or set of operations which is performed on personal information, whether or not by automated means. This corresponds with 'processing' as defined in the GDPR, as applicable.

3. What types of personal information do we collect? Purposes of collection.

We may collect personal information (which means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether or not the information or opinion is true, and whether or not the information or opinion is recorded in a material form) from you directly or via your use of our products and services. We will only collect personal information, which is reasonably necessary for, or directly related to, our functions or activities.

The personal information that we may collect, or hold can include your name, your address/es, your telephone number (including mobile phone number), your username and password, and any other personal information you submit to us, and other personal information that we consider is reasonably necessary to perform our functions and activities.

We will not seek to collect, nor will we ask you to disclose sensitive information, but if you elect to provide sensitive information it will also be captured and stored. There are other limited circumstances where we may also collect your sensitive information. For example, if you apply to become one of our employees, we may collect personal information about your membership with any political, professional or trade associations or unions, and procure police checks to confirm your criminal record status. As a job applicant, we would also collect education and training information like Schools/universities attended, course of study, degrees obtained, and professional certifications/licenses/memberships.

To receive payment for the services we provide to you, we collect transactional and purchase/payment details such as records/dates of purchases, billing address, payment method; account holder information, and credit or debit card numbers;

We also collect technical information and general analytics, such as internet protocol (IP) addresses, MAC addresses, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behavior. Please refer to section 8 (Cookies) below for further information.

For Purposes of Collection, see the section below on how we use your personal information.

4. How do we collect personal information?

We collect personal information in a number of ways, including:

from you directly, when you provide information on a hard copy form, by email, by phone, in person, or when you submit your personal details, including submitting through our website, online forms or our software;
from third parties such as our service providers and business partners;
through marketing and business development events; and
from publicly available sources of information.

Most personal information will be collected in association with your use of our Site or software, an enquiry about our products or services, or generally dealing with us. If you choose not to provide certain information about you, we may not be able to provide you with the products or services you require.

If, at any time, you provide personal information or other information about someone other than yourself, you warrant that you have that person’s consent to provide such information for the purpose specified in this Policy.

We may use cookies on our Site from time to time to collect technical information and general analytics. Please refer to section 8 (Cookies) below for further information.

5. How do we use or share your personal information?

We collect, use, and disclose personal information for the primary purpose of conducting our business. We may use the information that we collect about you and from you, including Personal Information, for the following purposes:

To provide, operate, improve, and customize our website

We seek to improve your experience with our Site. As a result, we will analyze data we collect about your use of the Site.

To communicate with you

If you request more information about our products, we will contact you using the information you provide us. We may also send you information about products and services that may be of interest to you, with your prior opt-in consent where required by applicable law.

To aggregate data

We may anonymize and/or aggregate data collected through our website and to create statistics that may be used for any purpose, provided that such statistics do not identify any customers or individuals or contain any Personal Information.

To process your job application

If you apply to work at AOM, AOM will use the Personal Information provided in the context of your application for the purposes of processing and evaluating the application.

For marketing and advertising

We, our service providers, and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

Direct marketing. We may send you direct marketing communications. You may opt-out of our marketing communications as described in the ”Direct Marketing” section below.
Interest-based advertising. Our third-party advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) with the Service, our communications, and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising Choices and Control (section 9) of this notice.

Other uses

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims);
Audit our internal processes for compliance with legal and contractual requirements or our internal policies;
Enforce the terms and conditions that govern our products or service; and
Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

To the extent the GDPR applies, we will only use personal information about you if we have a legal basis to do so, for example:

where you have given us your consent;
where processing of your personal information is necessary for the performance of a contract with you;
to meet our legal obligations; and
to pursue our legitimate business interests.

Some specific purposes for which we may collect, hold, use, and disclose personal information includes:

verifying your identity;
verifying your eligibility to register as a user of our website or software;
customising the content, you see on our website or software;
providing you with products and services;
administering those services;
processing a transaction between you and us on our website or via our software or by other means;
delivering our product and service update notices to you;
developing and improving our website or software;
contacting you;
responding to your queries or complaints;
direct marketing to you;
complying with any legal obligations that we may have under laws that apply to our business; and
any other matters that may reasonably be expected in connection with the above matters, where we have obtained consent for other collection activities, or are otherwise required to do so by law.

In conducting our operations, we may share your personal information with third parties such as our contractors, outsourced service providers and business partners where necessary for us to do any of the above things, or for them to offer or provide their services to you.

6. Sharing of Personal Information

We may collect, hold, use, disclose and may share personal information as permitted by applicable laws to provide products or services to our customers and to enable you to manage your affairs with our customers. We may disclose your personal information to third party providers of business or administrative services, such as file storage services, database and mailing services, cloud hosting services, marketing services, identity verification services, and other information technology services. We may also disclose your personal information to our professional advisors and agents, which may include:

developing and improving our products, client service, and relationships;
developing and communicating to current and prospective customers;
investigating into any complaints about our customers or if we have reason to suspect that our customers are in breach of any of our terms and conditions governing access to or the use of our platform or have otherwise engaged in any unlawful activity; and
as required by law and to comply with our legal obligations and confidential business matters such as change of control.

7. Automated Decision Making

To the extent the GDPR applies, we do not envisage that any decisions will be taken about you using fully automated means, however we will notify you in writing if this position changes.

8. Third Party Websites

Our website may also contain links to the websites of third-party providers of goods and services (Third Party websites). If you have accessed Third-Party websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.

Where you access a Third-Party website from our website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party.

9. Cookies

On our website, “cookies” are generally used to record how people use our website. A cookie is small bits of information that are stored on your computer’s hard drive which records how you have used a website. It helps us improve and upgrade our website based on usage of the website. It also means that when you go back to our website, the site can give you customised options based on the information the cookie has stored about your last visit. You can generally modify the settings of your browser to prevent it from accepting cookies. While cookies do not personally identify you, they do identify your browser.

If you do not want us to use cookies in your browser, you can set your browser to disallow cookies or to let you know when a website attempts to put a cookie on your computer. However, you may not be able to use some aspects of our website without cookies.

We use cookies for different purposes such as:

to allocate a unique number to your internet browsers;
to customise our website for you;
for statistical purposes;
to identify if you have accessed a Third-Party website; and
for security purposes.

Types of Cookies we use are :

Necessary cookies
Analytics cookies
Functionality cookies
Chatflow cookie

To set your preferences, please see the cookie banner on our website: the Necessary cookies are essential and can not be turned off but expire in 6 months. The Analytic, Functional, and Chat Flow Cookies can be opted out.

10. Advertising Choices and Control

As described in this Privacy Notice, we and/or third parties on our digital properties may use cookies and similar tracking technologies to collect information and infer your interests for interest-based advertising purposes. If you would prefer to not receive personalized ads based on your browser or device usage, you may generally express your opt-out preference to no longer receive tailored advertisements. Please note that you will continue to see advertisements, but they will no longer be tailored to your interests.

To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:

Digital Advertising Alliance (DAA)’s self-regulatory opt-out page (http://optout.aboutads.info/) and mobile application-based “AppChoices” download page (https://youradchoices.com/appchoices)
European Interactive Digital Advertising Alliance (EDAA)’s consumer opt-out page (http://youronlinechoices.eu)
Network Advertising Initiative (NAI)’s self-regulatory opt-out page (http://optout.networkadvertising.org/).

In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: http://www.networkadvertising.org/mobile-choices.

Please note that these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.

11. Overseas Disclosure

We may disclose your personal information to recipients located overseas who provide services to us (for example, we may disclose your personal information to third parties who provide website hosting services to us). This will include recipients located in Australia, US, and EU. These recipients may include members of our corporate group.

To the extent required by applicable laws, if we disclose your personal information to third parties, we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose of disclosure and in a manner consistent with applicable laws, for example (where commercially practical) by including suitable privacy and confidentiality clauses in our agreement with a third party service provider to which we disclose your personal information.

To the extent the GDPR applies:

the third party will only process your personal information in accordance with written instructions from us and we require that the third party either complies with the GDPR or another mechanism set out by applicable EU or Swiss data protection laws for the transfer and processing of personal information; and
we only disclose your personal information outside of the EU where the EU Commission has made an adequacy decision to ensure that there is an adequate level of protection in that country, or where there are appropriate safeguards in place to protect your personal information.

12. Storage, Retention, and Security of Personal Information

Where we hold or retain your personal information, we will take reasonable steps to ensure that the information is secure and is retained only as long as is minimally required and may only be accessed by authorised persons to the extent required by applicable laws.

Where we store personal information electronically, we endeavor to secure that information, using both physical and technical means, in accordance with industry practice, including the use of secure servers with password protection and strict access controls. We endeavor to review and update our security procedures from time to time, in order to renew and improve those procedures.

In limited situations, where a customer has requested our assistance, our technical staff or outsourced technical service providers may have access to customer data, which may include personal information, for troubleshooting and technical assistance, but only to the extent necessary for the completion of those services and subject to applicable confidentiality and privacy restrictions.

Although we take commercially reasonable measures to ensure the security of personal information stored by us, we cannot guarantee that they are absolutely secure from malicious third-party circumvention of security measures on our electronic resources (including our website and app), whether those resources are at any of our premises or those of our services providers.

Please note that third-party recipients of personal information, including our service providers that provide the information, may have their own privacy policies and we are not responsible for their actions, including their handling of personal information.

We cannot control the actions of other users with whom you share your information. Further, we cannot guarantee that only authorized persons will access your personal information. Please notify us immediately if you believe there has been any unauthorized access to your information.

If any personal information that we hold is no longer required for the purpose for which it was collected and no applicable laws requires us to retain that information, we will take reasonable steps to de-identify or destroy the information in accordance with applicable laws.

If you suspect any misuse or loss of, or unauthorized access to their personal information, please let us know immediately by contacting our Privacy Officer using the information provided below.

We will comply with the applicable laws in respect of any data breach.

13. Australia-specific terms

This section applies to anyone to the extent the Privacy Act applies to personal information.

We will use reasonable steps to ensure the personal information we hold is complete, up-to-date, and accurate, so far as it is practicable for us to do so.

You may request access to the personal information we hold about you by contacting us using the details set out below.

Subject to the paragraph below, if personal information we hold about you is incorrect, we will, on your request to correct it or where we are satisfied that the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading, take such steps as are reasonable in the circumstances to ensure that the information is corrected.

If you request us to correct personal information that we hold about you and we refuse to do so, we will, to the extent reasonable, provide you a written response as to our reasons.

14. Your Rights / Data Subject Access Rights:

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. A good explanation of them (in English) is available on the website of the United Kingdom’s Information Commissioner’s Office found here: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/individuals-rights/the-right-to-be-informed/

If you wish to confirm that we are processing your personal data, or to have access to the personal data we may have about you, please contact us at enquiries@aomedia.ai

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside AOM might have received the data from us; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by AOM. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also request that we cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. When technically feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at enquiries@aomedia.ai Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

For a link to a Data Subject Access Request form, you may email your request to enquiries@aomedia.ai whereby you as a data subject can access, restrict, and correct your Personal Information.

If you wish to access, correct, update or request deletion of your Personal Information, you can do so at any time by contacting us at

enquiries@aomedia.ai

You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information. Again, you can exercise these rights by contacting us at enquiries@aomedia.ai
Similarly, if we have collected and process your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

15. US-specific terms

This section applies only to the extent the applicable US privacy laws apply to personal information.

We strive to ensure that any personal information that we collect and hold is accurate, complete, and up to ate and incompliance with Current state specific laws including the California Consumer Privacy Act of 2018, Cal. Civil Code § 1787.100 et seq., and the related regulations as amended from time to time (the “CCPA”), the California Privacy Rights Act (CPRA), the Colorado Privacy Act (CPA), Connecticut Act Concerning Personal Data Privacy and Online Monitoring ,and the Virginia Consumer Data Protection Act (VCDPA) , and the Utah Consumer Privacy Act. Please see the section above on “Your Rights”.

If you believe that the personal information that we hold is inaccurate, incomplete, or outdated, please contact our Privacy Officer using the information provided below.

16. EU-specific terms

This section applies only to the extent the GDPR applies to personal information. See above section on “Your Rights”, which supplement those below.

Controllers are defined by the GDPR as natural or legal persons, a public authority, agency, or other body to which personal information or personal information has been disclosed, whether via a third party or not, and who determines the purposes and means of processing personal information. We are a controller under the GDPR as we collect, use, and store your personal information to enable us to provide you with our goods and/or services.

As a controller, we have certain obligations under the GDPR when collecting, storing, and using the personal data of individuals in the EU. Where the GDPR applies, your personal information will:

be processed lawfully, fairly and in a transparent manner by us;
only be collected for the specific purposes we have identified in the ‘collection and use of personal data’ clause above and personal data will not be further processed in a manner that is incompatible with the purposes we have identified;
be collected in a way that is adequate, relevant, and limited to what is necessary in relation to the purpose for which the personal data is processed;
be kept up to date, where it is possible and within our control to do so (please let us know if you would like us to correct any of your personal information);
be kept in a form which permits us to identify you, but only for so long as necessary for the purposes for which the personal information was collected;
be processed securely and in a way that protects against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

You have the following rights in respect of your personal information:

Right to ask us to restrict data processing: You may ask us to limit the processing of your personal information where you believe that the personal information we hold about you is wrong (to give us enough time to verify if the information needs to be changed), or where processing personal information is unlawful and you request us to restrict the processing of personal information rather than it being erased. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services.
Right to access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party (data portability).
Right to correction: If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Right to ask us to erase your personal data: You may ask us to erase personal information we hold about you.
Right to withdraw consent: You may withdraw your consent at any time where we have relied on your consent to process your personal information.

unsubscribe link contained in the marketing email.

17. Exemptions

Where applicable laws allow for an exemption to compliance with certain legal obligations (for example, the employee records exemption under the Privacy Act in Australia), we may rely on such an exemption. This Policy will not apply to the extent that it is inconsistent with any applicable law.

18. Policy Changes

The continued use of our Site, products, and services by you constitutes agreement with this Policy, as amended from time to time. We encourage you to periodically review this Policy for the latest information on our privacy practices.

19. Questions and Complaints

If you have a question about how we handle personal information or wish to lodge a complaint about our management of personal information, you may contact our Privacy Officer by email to enquiries@aomedia.ai or at:

AOM Privacy Officer

PO Box 3089,

South Melbourne Vic 3207

Our Privacy Officer will coordinate the investigation of any complaint and any potential resolution of a complaint. We will aim to resolve all complaints as soon as practicable.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request

You also have the right to contact your relevant regulator or supervisory authority if you wish to make a complaint.

Effective Date: 24 October 2024